India’s first Gen AI-powered
Video PD platform, making credit assessment faster and smarter.
Gen AI based image analysis
- Analyses images instantly: Identifies property condition, living standards, business activity, stock levels, assets, and infrastructure.
- Collective summary of all the photographs taken for a single case.
- Analyses key insights and gather potential risk indicators which could be missed normally.
- Customise the AI prompts based on your internal policies, loan size, and add any specific insights that you may want from each image.
AI-powered video call transcripts (speech-to-text)
Every recorded Video PD call is automatically converted into text. Your team can quickly review the discussion, find the details that matter and take faster decisions, without playing back the recording.- Automatically converts recorded video calls into text
- Quickly review discussions, find relevant information and decide faster
- No need to play video recordings to review a call
AI-powered language translation
Calls in regional languages are translated into English, so anyone on your team can understand and act on a conversation, no matter which language it happened in.- Converts regional language transcripts into English
- Seamless understanding of regional language calls
Intelligent speaker separation & entity extraction
The AI separates who said what, then pulls the key borrower details out of the conversation. Income, EMI obligations, address and more are captured and ready to drop straight into your LOS.- Captures key borrower details such as income, EMI obligations and address
- Reduces manual effort and copying errors into the LOS, and saves time
AI-powered call summary
Generative AI writes a concise summary of the entire conversation, so your team can quickly grasp the key discussion points and the applicant’s creditworthiness. You get the highlights, without reading the full transcript or watching the recording.- Concise, AI-driven summary of the entire conversation
- Quickly understand key discussion points and creditworthiness
- Key highlights without reading full transcripts or watching recordings
Independent link for each Credit Manager
Each credit manager can SMS, Email or WhatsApp their video calling link to customers directly and even tag the link with loan application number for future reference.Pre-fed credit questions
Configure your credit questionnaire and get the answers for that over the call from the customer. Questions can be configured by product or loan amount.
All video calling features
Text chat, file sharing, back camera access on mobile, video recording, location sharing from customer side, merging all docs into a single TIFF file and more.Location capture & geo tagging
Capture the customer’s live location with Lat, Long coordinates and address. Additionally, we calculate the distance between the live location and the address proof detail.
Document capture and tagging
Capture high- or low-resolution photos of documents and tag them with the custom doc list as you want.Face match of live photo and documents
Capture customer’s live photo on call and use Amazon Rekognition for face match with photos of any ID.
Multi-party video calling
Get up to 5 users on a video call either from the customer side or credit team side. Take individual photos, document captures or even a group photo at the click of a button.Central repository for Video PD calls
A universal bank with all video recordings saved, enabled with a search using multiple parameters.
Dashboard and reporting
Multiple dashboards to know track call volume, call success rates and performance of employees.API integrations
Link customer journey from your loan system and get APIs to sync data from the video call into any other system.
White-labelled platform
A completely white-labelled platform with your branding and hosted on your sub-domain.Gen-AI Powered Conversation Summaries
The platform generates a concise AI-driven summary of the entire credit interview, allowing reviewers and approvers to instantly understand the key discussion points and creditworthiness – without reading full transcripts or watching recordings.
Intelligent Speaker Separation & Entity Extraction
The AI engine automatically distinguishes between customer and credit officer conversations and identifies critical credit entities such as customer name, employer details, address, salary, designation, and loan requirements – eliminating manual interpretation and errors.
AI-Powered Video Call Transcripts
Automatically converts recorded video calls into accurate, searchable text transcripts using advanced speech-to-text technology—enabling credit teams to quickly review discussions, identify relevant information, and make informed decisions without replaying recordings.
Video call using browser
Customers just need to have Google Chrome or Safari to get on to a video call with the credit managers. No apps, and no logins needed.
Round robin link to connect any available Credit Manager
You can send a generic link to customers also and they can connect to an available credit manager from a pool of employees, on a FIFO basis.